terms and conditions

In order to provide our clients with the most effective treatment and superior service, we kindly ask that you adhere to the following policies (these are standard policies adhered to globally by aesthetic practitioners):

APPOINTMENTS AND CANCELLATIONS

Please check in with the reception at least 5 minutes prior to your reserved consultation time.  Being a medical aesthetics clinic, all clients are required to complete a confidential health questionnaire and treatment consent forms.

Please be on time for you appointment, as we want to give you the quality service you deserve. Arriving late will deprive you of valuable treatment time.  In case of your late arrival, your appointment time will be reduced, as we obviously cannot ask the next customer to forfeit their timeand full rates will apply. Cancellations AFTER the required time or failure to attend may result in you being made liablefor the cost of your missed appointment, and your being  with 100% of the treatment cost.

Unbooked, “walk in” clients will be seen only if this will not inconvenience clients who have taken the time to book their appointments.

PAYMENTS 

For the time being we accept cash only.  A non-refundable 50% deposit is required on treatment packages to secure your booking.

All prices are subject to change without prior notice.  Call for the most current pricing, and to determine if there are any current “specials”

PACKAGES

Package pricing represents a significant discount off of single treatment prices, and payment for the complete package must be made in full at the time of the first treatment.  If a package is discounted at the request of the client, treatments received will be charged at the individual (non-package discount) price.

aesthetiQue has a no-refund policy on all pre-paid treatment packages.  All packages expire within 6 months from the purchase date (by which time you must use up the entire treatment package).

TREATMENT POLICY

The order of treatments specified may change at the discretion of the therapists.

All treatment or product must be paid for at the time of the treatment or purchase.

Scheduling an appointment is your acceptance of these policies.